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Contact Information
Location
Toronto, Ontario
Canada
Live Chat
Available on website
Mon-Fri, 9am-6pm EST
Frequently Asked Questions
Find quick answers to common questions about SM Compare
How is the Trust Index calculated?
Our Trust Index is calculated using a proprietary algorithm that analyzes verified credentials (30%), patient reviews (25%), performance metrics (25%), and reliability indicators (20%). The algorithm is continuously updated to ensure accuracy.
Is SM Compare free to use?
Yes! SM Compare is completely free for consumers. We believe everyone deserves access to transparent information about service providers.
How do you verify provider information?
We verify all provider information through official sources including professional licensing bodies, government databases, and direct provider verification. All credentials are cross-referenced and updated regularly.
Can I leave a review?
Yes, registered users can leave reviews. We verify reviewers to ensure authenticity and maintain the integrity of our rating system. Reviews go through a moderation process before publication.
Which sectors do you cover?
Currently, we cover Healthcare, Finance, Telecom, Travel, Insurance, Home Services, Utilities, and Retail sectors across Canada. We're constantly expanding to new categories.
How often are Trust Index scores updated?
Trust Index scores are updated in real-time as new data becomes available. This includes new reviews, credential updates, and performance metrics.
Do providers pay to be listed?
No. We maintain complete independence. Providers cannot pay for placement, rankings, or enhanced Trust Index scores. All scores are calculated objectively based on verified data.
How can providers claim their profile?
Service providers can claim their profile by contacting us directly. We verify ownership and provide tools to update business information, respond to reviews, and track their Trust Index score.
Still have questions?
Send us a messageBusiness Inquiries
Are you a service provider interested in claiming your profile or a business looking to partner with us?